Reviews

At Ladybird Self Storage, customer satisfaction is our top priority. Our friendly and experienced team pride themselves on our customer service. Here you can read some of the reviews that our customers have left for us. You can also leave us your own review; we love hearing from our customers.

Anne Wellings
16:28 08 Oct 25
I would strongly recommend this storage facility. The staff are all so friendly and professional and very flexible in their dealings too.
Happy Chappy
08:03 06 Oct 25
Jim, Alan, Gordon and the rest of the team were absolutely amazing. I haven't written an online review in years, but these guys genuinely deserve wholehearted recommendation. If you need storage and/or a removals firms, these guys are absolutely brilliant - always cheerful, helpful and compassionate towards the stress of moving home. Using the storage and organising the removals was by far the easiest part of the whole process. The storage location is clean and welcoming, too, and it's very easy to get to from the A1.
Lorraine Denholm
17:28 26 Sep 25
j n
07:56 26 Sep 25
Excellent service. Could not be bettered.
Bob Bristow
07:22 26 Sep 25
Great people. Great place.
j n
12:56 25 Sep 25
Very good experience. First class removal and storage provided. Extremely helpful staff. Would highly recommend.
Ed Edgar
16:09 28 Aug 25
Great Team and Service. Thank You
CK G
10:07 24 Aug 25
Easy Process, friendly staff, varied size of storage bins available to suit
Rose ZIelinska
07:34 24 Aug 25
Fantastic professional service could not recommend them highly enough.
Klaus Bogus
13:39 23 Aug 25
1a service super friendly staff everything top gladly again
Ann Rigg
12:25 23 Aug 25
The storage unit was clean, dry and easy to access. And the people were exceptional - so friendly and helpful
Darren Smith
10:59 23 Aug 25
Dean McDonough
19:37 02 Aug 25
Staff really friendly and helpful (mostly the reason I settles on this company over others). Place is clean and well presented, everything works, trollies available.

Van hire is a great addition that I haven't used yet, but certainly will.
duncan rider
21:44 12 Jul 25
Michael Kilday
17:40 11 Jul 25
Great local storage facilty in Macmerry. Used for a few months recently, offers good size units, plenty trolleys to help with loading. Facilities always secure, well lit and spotlessly clean. Added bonus of free van hire at beginning and end of contract.
Staff are all very professional, friendly and will help out if needed.
Confident our belongings were safe with Ladybird. Will def use again if the need arises.
John Bodger
08:00 28 Jun 25
I used Ladybird Self Storage at Tranent for a few weeks whilst moving house. It is an excellent facility, clean and secure. Claire and the other staff were extremely helpful. I wouldn't hesitate to recommend it to anyone looking for temporary safe storage.
Elaine Wilson
09:53 26 Jun 25
Staff were extremely helpful and friendly. Highly recommended
Brian & Ali Wallis
20:19 25 Jun 25
Excellent facility, friendly and helpful team, good advice about removal options. All in all a very good experience.
Brian & Ali
Stuart Moffat
19:58 25 Jun 25
I would highly recommend Ladybird Storage. Easy access, very friendly staff & fair prices. Units are extremely well looked after. Very flexible when deciding on size of unit required
Connor Chlopuk
17:07 25 Jun 25
Really good service, clean and secure. Was by far the cheapest place I could find near Edinburgh too. Only left as I no longer needed storage 👍
Matt
10:45 24 Jun 25
Fantastic service, couldn't be more accommodating. Had to change move out date a few times and was never an issue and response always prompt. Van rental is very easy and convenient
Dave Hannett
10:17 01 Jun 25
Highly recommended - we've never used a storage facility before but couldn't recommend Ladybird storage highly enough. Paul and his team were first class. Extremely friendly and helpful. The units and corridors were spotlessly clean and secure with access to take things in and out whenever needed. Plenty of trolleys available too, which made it so much faster and easier to load and unload. The option to use their own van is an added bonus to save some money on van hire too. Great service, great value and all in all a first class experience. Many thanks!
Alan Fortune
19:05 13 May 25
Hood store stuff
jill blake
07:43 01 May 25
Really good storage company. Got booked in quickly and they thankfully had space when I needed storage at short notice. Clean and tidy units with pleasant staff with good customer service. I would definitely use Ladybird again.
Alexander Horsburgh
08:35 30 Apr 25
I’ve used Ladybird twice in the last year and been very happy with the service. The storage is secure, the corridors always spotlessly clean, the free van hire really useful, and the staff unfailingly helpful and friendly. The pricing seems fair too.
Phil Langstaff
06:42 30 Apr 25
First class service and great storage units. The option of being able to hire their large van was an added bonus. Highly recommended
Kevin McGill
12:44 29 Apr 25
Great service and good selection of units to suit requirements. Secure and convenient location just off the A1.
Iain Macdonald
14:06 28 Apr 25
Excellent all round , easy to set up unit rental , good price as well . Friendly and helpful staff . Will use again if/when required .
c b
17:52 08 Apr 25
Was recommended to use this storage facility.
Was very easy to book, all my questions answered in full, chosen unit clean and available for my use over a six month period. No problems with billing etc thoughout my use of the unit. Would recommend to anyone looking for such a service.
Piotr “Jot”
18:53 06 Mar 25
Friendly, very experienced and very helpful staff. Storage rooms clean, easily accessible, elevator to the floor.
Sarah
14:45 06 Mar 25
Krista M
20:36 20 Feb 25
Great service and really easy to set up. The complimentary van was very helpful.
Murray’s Shed
21:12 27 Jan 25
I've stored many things at ladybird storage over the years from furniture to fish tanks and much much more. I even stored a Dalek there and there was absolutely no problem. The chap at the desk said he preferred the cybermen but had no qualms with my dalek storage needs.
If you're ever in Macmerry and find yourself in need of last minute storage solutions then look no further than Ladybird!
Betsy Dizengoff
10:44 09 Jan 25
Andrea Gardner
20:07 08 Jan 25
Lovely staff, flexible packages and reasonable prices. Would recommend.
Chris Scott
11:20 18 Dec 24
Paul and his team are excellent, either looking for the best storage solution or price options. The added bonus of the use of the Ladybird van hire to help move your stuff to storage is great.
Thanks again
Hugh Robertson
08:54 17 Dec 24
Great service from everyone involved with the business
Used the storage facility for about 6 months and it was a great help for us moving house. The added bonus of the free van hire to empty out the storage was great too. Highly recommended 👍
james russell
18:29 16 Dec 24
It was So easy to reserve then book a storage unit space for my house move. The first one I was shown I felt was to small this was no problem in an instant I was given another unit which was the perfect size.
I was then given instructions how to operate the lift. All the time the staff were extremely friendly and helpful I could not fault anything. I originally booked it for a month as a precaution but only required it for a week. Immediately with out asking they gave me a refund for the remaining time I was not using, absolutely brilliant service.
I would give an overall score of 10 out of ten for their personal touch. They even have a van you could use free of charge, amazing. I would definitely highly recommend this facility for short or long term storage.
Neil MacDonald
16:36 16 Dec 24
Best value for the longer term. A good facility
Emma Keeling
16:02 16 Dec 24
Professional and helpful from start to finish, delighted we found Ladybird! Friendly staff and excellent set-up for storage; so helpful to be able to hire the van for free as well. Highly recommend!
Scott Suttie
13:29 18 Jul 24
Really easy process from start to finish, very helpful in picking the right sized unit, paperwork was easy, and being able to use the van is a really useful and straightforward option. Pricing was competitive and the location excellent. Leaving the unit was straight forward too. Can't fault a thing and will be back (if I ever go back on my promise never to move house again!)
Mr Mike
21:29 16 Jul 24
Great facility. Staff are incredibly friendly and helpful. Very reasonably priced, highly recommended!
Margaret Davidson
16:42 16 Jul 24
Brilliant facility and brilliant staff. They are so friendly and helpful. Thoroughly recommend using this storage facility.
NeilMoyes
17:03 24 Jun 24
Very friendly staff who were always happy to help with any questions I had, and the storage rooms themselves felt clean and secure. Being able to rent their van is also a huge bonus, as is the onsite shop which sells boxes, covers, and anything else you may need. Highly recommended!
Amanda Barton
16:45 24 Jun 24
Mondaise
17:47 14 May 24
Ladybird storage were so kind and helpful when I had a last minute crisis with moving house at the weekend, and then when I needed more storage than I thought. I would definitely use them again and recommend them to others.
Rob Donaldson
17:00 14 May 24
Really good storage facility. Clean and secure. Good to get use of the van when needed. Recommend.
Johnny Mac
11:50 25 Apr 24
These Guys are awesome! Friendly, reliable and always go that extra mile for you. Clare and Paul will help you out for all of your storage needs. Can’t recommend it highly enough.
david baxter
09:43 09 Apr 24
brilliant service staff were great very helpful i would most certainly use them again and i highly recommend them so a big thank you to ladybird storage especially the staff at macmerry
David John Borg
15:47 26 Mar 24
Angela McCabe
14:36 26 Mar 24
Love Ladybird Storage used them in two house sales & moving into new buys! Paul, Debbie & Claire I have personally dealt with & these girls have gone above & beyond to accommodate us & took the stress off us! Can't thank them all enough it's the personal touch & the help you guys give to your customers that counts this isn't just a business unit! its like a family unit they care & they proved that with us! So I can totally RECOMMEND LADYBIRD STORAGE to ALL!!
Fee Rox
12:37 05 Mar 24
Great facility and the staff are so helpful
L Glynn
19:34 04 Mar 24
Amazing clean storage provided… held storage for a year with no issues..staff always friendly and helpful would highly recommend
Jane Morrice
11:23 16 Feb 24
We're so glad we chose Ladybird storage to keep our household belongings safe and secure whilst we looked for a new home. They were efficient, kind and accommodated our needs easily. We'd recommend them to anyone needing this service.
Margaret Ilyine
11:12 27 Jan 24
Lovely people to deal with from the moment I signed with them until some 18 months later when I collected my goods.
I needed to move and retrieve some items during the storage period and very easy to achieve as goods are readily accessible during opening hours. Having the use of a van to move my items into and out of storage also a plus. Would definitely use Ladybird again. Thanks Paul and Claire ☺
Donald farrow
20:03 26 Jan 24
Booked Ladybird for 12 weeks at what seemed very reasonable rates after having a tour of the facilities from Paul. We were given a demonstration as to how to use the lift. No need to check in each time just go to your unit. We finished our term early and were given a refund for the term left. Very professional team.
liz cunningham
16:00 11 Jan 24
Lovely staff, easy to deal with. Unit spotlessly clean. Would recommend to anyone.
Thanks for looking after my worldly goods while I moved house!!!
Naomi Higham
10:01 14 Dec 23
Everything about using Ladybug storage was great, the team there were really supportive, and highly flexible. Helped me with moving into the storage unit and let me use the van to move out. The site itself is really secure, and I had no issues with the storage unit, it was a great size, safe and completely dry (I had a lot of art so this was a big point for me). Would 10/10 recommend and use again in the future.