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Reviews
At Ladybird Self Storage, customer satisfaction is our top priority. Our friendly and experienced team pride themselves on our customer service. Here you can read some of the reviews that our customers have left for us. You can also leave us your own review; we love hearing from our customers.
I would strongly recommend this storage facility. The staff are all so friendly and professional and very flexible in their dealings too.
Jim, Alan, Gordon and the rest of the team were absolutely amazing. I haven't written an online review in years, but these guys genuinely deserve wholehearted recommendation. If you need storage and/or a removals firms, these guys are absolutely brilliant - always cheerful, helpful and compassionate towards the stress of moving home. Using the storage and organising the removals was by far the easiest part of the whole process. The storage location is clean and welcoming, too, and it's very easy to get to from the A1.
Very good experience. First class removal and storage provided. Extremely helpful staff. Would highly recommend.
The storage unit was clean, dry and easy to access. And the people were exceptional - so friendly and helpful
Staff really friendly and helpful (mostly the reason I settles on this company over others). Place is clean and well presented, everything works, trollies available.
Van hire is a great addition that I haven't used yet, but certainly will.
Van hire is a great addition that I haven't used yet, but certainly will.
Great local storage facilty in Macmerry. Used for a few months recently, offers good size units, plenty trolleys to help with loading. Facilities always secure, well lit and spotlessly clean. Added bonus of free van hire at beginning and end of contract.
Staff are all very professional, friendly and will help out if needed.
Confident our belongings were safe with Ladybird. Will def use again if the need arises.
Staff are all very professional, friendly and will help out if needed.
Confident our belongings were safe with Ladybird. Will def use again if the need arises.
I used Ladybird Self Storage at Tranent for a few weeks whilst moving house. It is an excellent facility, clean and secure. Claire and the other staff were extremely helpful. I wouldn't hesitate to recommend it to anyone looking for temporary safe storage.
Excellent facility, friendly and helpful team, good advice about removal options. All in all a very good experience.
Brian & Ali
Brian & Ali
I would highly recommend Ladybird Storage. Easy access, very friendly staff & fair prices. Units are extremely well looked after. Very flexible when deciding on size of unit required
Really good service, clean and secure. Was by far the cheapest place I could find near Edinburgh too. Only left as I no longer needed storage 👍
Fantastic service, couldn't be more accommodating. Had to change move out date a few times and was never an issue and response always prompt. Van rental is very easy and convenient
Highly recommended - we've never used a storage facility before but couldn't recommend Ladybird storage highly enough. Paul and his team were first class. Extremely friendly and helpful. The units and corridors were spotlessly clean and secure with access to take things in and out whenever needed. Plenty of trolleys available too, which made it so much faster and easier to load and unload. The option to use their own van is an added bonus to save some money on van hire too. Great service, great value and all in all a first class experience. Many thanks!
Really good storage company. Got booked in quickly and they thankfully had space when I needed storage at short notice. Clean and tidy units with pleasant staff with good customer service. I would definitely use Ladybird again.
I’ve used Ladybird twice in the last year and been very happy with the service. The storage is secure, the corridors always spotlessly clean, the free van hire really useful, and the staff unfailingly helpful and friendly. The pricing seems fair too.
First class service and great storage units. The option of being able to hire their large van was an added bonus. Highly recommended
Great service and good selection of units to suit requirements. Secure and convenient location just off the A1.
Excellent all round , easy to set up unit rental , good price as well . Friendly and helpful staff . Will use again if/when required .
Was recommended to use this storage facility.
Was very easy to book, all my questions answered in full, chosen unit clean and available for my use over a six month period. No problems with billing etc thoughout my use of the unit. Would recommend to anyone looking for such a service.
Was very easy to book, all my questions answered in full, chosen unit clean and available for my use over a six month period. No problems with billing etc thoughout my use of the unit. Would recommend to anyone looking for such a service.
Friendly, very experienced and very helpful staff. Storage rooms clean, easily accessible, elevator to the floor.
Great service and really easy to set up. The complimentary van was very helpful.
I've stored many things at ladybird storage over the years from furniture to fish tanks and much much more. I even stored a Dalek there and there was absolutely no problem. The chap at the desk said he preferred the cybermen but had no qualms with my dalek storage needs.
If you're ever in Macmerry and find yourself in need of last minute storage solutions then look no further than Ladybird!
If you're ever in Macmerry and find yourself in need of last minute storage solutions then look no further than Ladybird!
Lovely staff, flexible packages and reasonable prices. Would recommend.
Paul and his team are excellent, either looking for the best storage solution or price options. The added bonus of the use of the Ladybird van hire to help move your stuff to storage is great.
Thanks again
Thanks again
Great service from everyone involved with the business
Used the storage facility for about 6 months and it was a great help for us moving house. The added bonus of the free van hire to empty out the storage was great too. Highly recommended 👍
Used the storage facility for about 6 months and it was a great help for us moving house. The added bonus of the free van hire to empty out the storage was great too. Highly recommended 👍
It was So easy to reserve then book a storage unit space for my house move. The first one I was shown I felt was to small this was no problem in an instant I was given another unit which was the perfect size.
I was then given instructions how to operate the lift. All the time the staff were extremely friendly and helpful I could not fault anything. I originally booked it for a month as a precaution but only required it for a week. Immediately with out asking they gave me a refund for the remaining time I was not using, absolutely brilliant service.
I would give an overall score of 10 out of ten for their personal touch. They even have a van you could use free of charge, amazing. I would definitely highly recommend this facility for short or long term storage.
I was then given instructions how to operate the lift. All the time the staff were extremely friendly and helpful I could not fault anything. I originally booked it for a month as a precaution but only required it for a week. Immediately with out asking they gave me a refund for the remaining time I was not using, absolutely brilliant service.
I would give an overall score of 10 out of ten for their personal touch. They even have a van you could use free of charge, amazing. I would definitely highly recommend this facility for short or long term storage.
Professional and helpful from start to finish, delighted we found Ladybird! Friendly staff and excellent set-up for storage; so helpful to be able to hire the van for free as well. Highly recommend!
Really easy process from start to finish, very helpful in picking the right sized unit, paperwork was easy, and being able to use the van is a really useful and straightforward option. Pricing was competitive and the location excellent. Leaving the unit was straight forward too. Can't fault a thing and will be back (if I ever go back on my promise never to move house again!)
Great facility. Staff are incredibly friendly and helpful. Very reasonably priced, highly recommended!
Brilliant facility and brilliant staff. They are so friendly and helpful. Thoroughly recommend using this storage facility.
Very friendly staff who were always happy to help with any questions I had, and the storage rooms themselves felt clean and secure. Being able to rent their van is also a huge bonus, as is the onsite shop which sells boxes, covers, and anything else you may need. Highly recommended!
Ladybird storage were so kind and helpful when I had a last minute crisis with moving house at the weekend, and then when I needed more storage than I thought. I would definitely use them again and recommend them to others.
Really good storage facility. Clean and secure. Good to get use of the van when needed. Recommend.
These Guys are awesome! Friendly, reliable and always go that extra mile for you. Clare and Paul will help you out for all of your storage needs. Can’t recommend it highly enough.
brilliant service staff were great very helpful i would most certainly use them again and i highly recommend them so a big thank you to ladybird storage especially the staff at macmerry
Love Ladybird Storage used them in two house sales & moving into new buys! Paul, Debbie & Claire I have personally dealt with & these girls have gone above & beyond to accommodate us & took the stress off us! Can't thank them all enough it's the personal touch & the help you guys give to your customers that counts this isn't just a business unit! its like a family unit they care & they proved that with us! So I can totally RECOMMEND LADYBIRD STORAGE to ALL!!
Amazing clean storage provided… held storage for a year with no issues..staff always friendly and helpful would highly recommend
We're so glad we chose Ladybird storage to keep our household belongings safe and secure whilst we looked for a new home. They were efficient, kind and accommodated our needs easily. We'd recommend them to anyone needing this service.
Lovely people to deal with from the moment I signed with them until some 18 months later when I collected my goods.
I needed to move and retrieve some items during the storage period and very easy to achieve as goods are readily accessible during opening hours. Having the use of a van to move my items into and out of storage also a plus. Would definitely use Ladybird again. Thanks Paul and Claire ☺
I needed to move and retrieve some items during the storage period and very easy to achieve as goods are readily accessible during opening hours. Having the use of a van to move my items into and out of storage also a plus. Would definitely use Ladybird again. Thanks Paul and Claire ☺
Booked Ladybird for 12 weeks at what seemed very reasonable rates after having a tour of the facilities from Paul. We were given a demonstration as to how to use the lift. No need to check in each time just go to your unit. We finished our term early and were given a refund for the term left. Very professional team.
Lovely staff, easy to deal with. Unit spotlessly clean. Would recommend to anyone.
Thanks for looking after my worldly goods while I moved house!!!
Thanks for looking after my worldly goods while I moved house!!!
Everything about using Ladybug storage was great, the team there were really supportive, and highly flexible. Helped me with moving into the storage unit and let me use the van to move out. The site itself is really secure, and I had no issues with the storage unit, it was a great size, safe and completely dry (I had a lot of art so this was a big point for me). Would 10/10 recommend and use again in the future.
